It's A Long Walk From The Street - A journey with a guy named "Joe" - part 8
When we got back upstairs, we met with “Keli.” We sat and talked at length about Joe’s case. I realized that I had become a case-worker for my friend. We looked at what the goals were for Joe’s case. We talked about what had been done previously before Joe became homeless. We realized that he was obviously qualified to received government assistance – including disability. However, he was denied. When he received the notice that he had been denied, Joe didn’t pursue it any further.
Keli explained to us that the government office has a practice of denying a certain percentage of the disability claims that they receive regardless of whether the applicants are qualified or not. If an applicant appeals the denial then the office will take a serious look at the application. However, most people don’t know this. Instead, they will either assume that the denial is final and not move on it any further; or they will reapply, which puts them in that category of first time applicants again and set them up to be denied once more. Keli told us that we can expect to be denied – but to appeal the denial. She noted that the fact that Joe had previously received General Assistance payments was a good indicator that he was qualified for disability.
She further assisted us with clarifying the goals for Joe’s case. He needed to be examined by a physician to establish medical records. Some time ago Joe had his medical records from the physician that did his surgeries but all of that information was lost when he was evicted from an earlier residence. He needed to see a social worker and get a case established. He needed to get into a shelter right away. He needed to get to another city office and apply for food stamps. He needed to get into a rehab facility to assist him with getting clean and sober from alcoholism. With all of this done, there would be the possibility that he could get into a city housing facility where he could be self sufficient.
Lofty goals? Most definitely.
When we left Keli’s office, we went to the Ghent Area Ministry. This place provided a lot of assistance for homeless persons. But the one thing that Joe needed from them that day was clothing. You see, Joe’s clothes were soiled and tattered. We were headed into the dead of winter so Joe needed sufficient clothing for the upcoming weather. He needed clothing that would give him a better outlook on his life. We found just what he needed. They had warm outdoor clothing. They had nice dress clothing. They had great winter coats. Joe got the amount of clothing that they allotted for each homeless person that came through – a coat, a couple of pairs of pants, a couple of shirts, a couple of sweaters, a pair of shoes, etc. We left with a large bag of items that this wonderful ministry gave Joe.
It was now my turn to give. I took Joe to Wal-Mart. We found him some comfortable underwear, socks, washcloths, a bath towel, a toothbrush and toothpaste, some deodorant, and a comfortable hiking backpack to carry his things in. Being homeless and navigating the shelters requires mobility. You need to be able to move all of your belongings quickly.
Wednesday, January 28, 2009
Monday, January 26, 2009
It's A Long Walk From The Street - A journey with a guy named "Joe" - Part 7:
Tuesday:
With renewed vigor and determination, I met Joe at the church that next morning. I had been praying for wisdom and direction. The challenges became clearer to me. But my goal was ever before me. By the time I was done, Joe wasn’t going to be living in the bushes. He’d be staying at some shelter somewhere, some housing facility, some safe place… but not the bushes.
Our first stop for the day was Hardee’s. Like the previous day, I wanted to feed Joe. I wanted to restore within him the value of starting the day with a hot breakfast. He liked the sausage biscuit with egg & cheese. He liked it with coffee – I like it with orange juice. It was a good time to talk about our lives and for me to get more acquainted with Joe. The day before, after leaving the Department of Human Services where we met with Bill, Joe and I went to Alice Mae’s Restaurant for a late lunch. While we ate (Joe couldn’t believe how much I was eating. I actually surprised myself too. I was hungry!) Joe told me about his childhood. He explained the effect epilepsy and osteoporosis had on his life. He called and spoke with his daughter and his brother. So, sitting at a meal was our time of bonding. This Tuesday morning would be no different.
After breakfast, we went to the City Hall building and waited for our escort to take us up to The Office to End Homelessness. The receptionist received us and began to gather Joe’s information. During our interaction I sensed that she was a person of faith and later discovered that she was a minister of the Gospel. Once she gathered all the information that she needed, she escorted Joe and me back to the first floor to an office where Joe was able to get a City of Norfolk ID Card.
As Joe took his ID photo, I saw the weight of hopelessness lifting from his shoulders. When the City agent handed Joe his card, it was like a wonderful Christmas gift. I saw a smile on his face that I hadn’t seen before. I was fighting back the tears. You see, without certified ID, you can’t really prove who you are. You don’t exist in the system. It’s easy to become homeless without ID. But with an ID card, Joe could get off the street. He could get in a shelter. As a matter of fact, we didn’t need an escort to go back upstairs in the City Hall building. As we walked out of the City ID office headed back up to the Office To End Homelessness, Joe kept saying “Thank You. You really came through.” I just assured him that I was doing what Jesus would want me to do.
Tuesday:
With renewed vigor and determination, I met Joe at the church that next morning. I had been praying for wisdom and direction. The challenges became clearer to me. But my goal was ever before me. By the time I was done, Joe wasn’t going to be living in the bushes. He’d be staying at some shelter somewhere, some housing facility, some safe place… but not the bushes.
Our first stop for the day was Hardee’s. Like the previous day, I wanted to feed Joe. I wanted to restore within him the value of starting the day with a hot breakfast. He liked the sausage biscuit with egg & cheese. He liked it with coffee – I like it with orange juice. It was a good time to talk about our lives and for me to get more acquainted with Joe. The day before, after leaving the Department of Human Services where we met with Bill, Joe and I went to Alice Mae’s Restaurant for a late lunch. While we ate (Joe couldn’t believe how much I was eating. I actually surprised myself too. I was hungry!) Joe told me about his childhood. He explained the effect epilepsy and osteoporosis had on his life. He called and spoke with his daughter and his brother. So, sitting at a meal was our time of bonding. This Tuesday morning would be no different.
After breakfast, we went to the City Hall building and waited for our escort to take us up to The Office to End Homelessness. The receptionist received us and began to gather Joe’s information. During our interaction I sensed that she was a person of faith and later discovered that she was a minister of the Gospel. Once she gathered all the information that she needed, she escorted Joe and me back to the first floor to an office where Joe was able to get a City of Norfolk ID Card.
As Joe took his ID photo, I saw the weight of hopelessness lifting from his shoulders. When the City agent handed Joe his card, it was like a wonderful Christmas gift. I saw a smile on his face that I hadn’t seen before. I was fighting back the tears. You see, without certified ID, you can’t really prove who you are. You don’t exist in the system. It’s easy to become homeless without ID. But with an ID card, Joe could get off the street. He could get in a shelter. As a matter of fact, we didn’t need an escort to go back upstairs in the City Hall building. As we walked out of the City ID office headed back up to the Office To End Homelessness, Joe kept saying “Thank You. You really came through.” I just assured him that I was doing what Jesus would want me to do.
Tuesday, January 20, 2009
It's A Long Walk From The Street
A journey with a guy named "Joe" - part 6
We went back to Bill’s office. We had about an hour before he would be able to see us. So we sat and waited… and waited… and waited. We read books, watched TV, talked… and waited. We talked about Joe’s family, my family, Joe’s childhood, my hometown, the upcoming Thanksgiving holiday… any and everything we could think of so that Joe wouldn’t get frustrated and say, “I give up.”
During that conversation, I discovered that Joe has a stepmother that lives right across the street from the bushes where he was sleeping. He also has a brother that lives about 15 minutes away. Joe even has a daughter who is married and lives in the neighboring city. Joe became a father at age 14. He never was able to maintain employment because he was epileptic and subject to seizures. He has a bone condition – Osteoporosis – which has led to two broken hips and a knee fracture. As a result, Joe has rods in both hips and a pin in his knee. Joe walks with a limp and doesn’t have good balance. Seeing him walk, one would easily assume that he is intoxicated.
Finally, we were called in to Bill’s office. Now, I was expecting that great and mighty things would happen. I thought that this was the place that held the keys to everything Joe needed. Bill would help Joe get into a shelter, get clothing, get food, get food stamps, get medical assistance. I was dreaming.
Bill was a kind gentleman. He gathered Joe’s information. As Bill went through his computer archives he found that Joe was already in the system. They had qualified him for food stamps before. They even had a copy of his old ID card, food stamps card and birth certificate on record. Oh, I was about to jump out of my seat and do a dance! Bill ordered a new copy of Joe’s birth certificate to be sent to Joe’s stepmother’s home. Then he told us about the City ID card – which he said would be a lot better than the temporary ID card that we were told about earlier from Julie. Bill made some calls and put a package together so that we could go the next morning and get the ID card made.
Then came the surprise. This was all that Bill was going to be able to do from his office. We would have to the several other offices to get the other things that were needed. While Bill had gotten the ball rolling, would have to run behind it to make the journey successful.
As we left his office, I started thinking about something. How could a person who doesn’t have a car do all the things that it takes to no longer be homeless?
When Joe came and met me that morning, he had his “Cadillac” with him – his shopping cart that he pushes around all the time, collecting bottles and cans – especially any bottle that had any left over alcohol in it. He also used it to collect any discarded food items so that he could eat it when he got hungry. We parked the cart behind the church when we left that Monday morning. It broke my heart that I had to bring him back to that cart on Monday evening and watch him stroll back down the street to the bushes and sleep one more night under that tent.
A journey with a guy named "Joe" - part 6
We went back to Bill’s office. We had about an hour before he would be able to see us. So we sat and waited… and waited… and waited. We read books, watched TV, talked… and waited. We talked about Joe’s family, my family, Joe’s childhood, my hometown, the upcoming Thanksgiving holiday… any and everything we could think of so that Joe wouldn’t get frustrated and say, “I give up.”
During that conversation, I discovered that Joe has a stepmother that lives right across the street from the bushes where he was sleeping. He also has a brother that lives about 15 minutes away. Joe even has a daughter who is married and lives in the neighboring city. Joe became a father at age 14. He never was able to maintain employment because he was epileptic and subject to seizures. He has a bone condition – Osteoporosis – which has led to two broken hips and a knee fracture. As a result, Joe has rods in both hips and a pin in his knee. Joe walks with a limp and doesn’t have good balance. Seeing him walk, one would easily assume that he is intoxicated.
Finally, we were called in to Bill’s office. Now, I was expecting that great and mighty things would happen. I thought that this was the place that held the keys to everything Joe needed. Bill would help Joe get into a shelter, get clothing, get food, get food stamps, get medical assistance. I was dreaming.
Bill was a kind gentleman. He gathered Joe’s information. As Bill went through his computer archives he found that Joe was already in the system. They had qualified him for food stamps before. They even had a copy of his old ID card, food stamps card and birth certificate on record. Oh, I was about to jump out of my seat and do a dance! Bill ordered a new copy of Joe’s birth certificate to be sent to Joe’s stepmother’s home. Then he told us about the City ID card – which he said would be a lot better than the temporary ID card that we were told about earlier from Julie. Bill made some calls and put a package together so that we could go the next morning and get the ID card made.
Then came the surprise. This was all that Bill was going to be able to do from his office. We would have to the several other offices to get the other things that were needed. While Bill had gotten the ball rolling, would have to run behind it to make the journey successful.
As we left his office, I started thinking about something. How could a person who doesn’t have a car do all the things that it takes to no longer be homeless?
When Joe came and met me that morning, he had his “Cadillac” with him – his shopping cart that he pushes around all the time, collecting bottles and cans – especially any bottle that had any left over alcohol in it. He also used it to collect any discarded food items so that he could eat it when he got hungry. We parked the cart behind the church when we left that Monday morning. It broke my heart that I had to bring him back to that cart on Monday evening and watch him stroll back down the street to the bushes and sleep one more night under that tent.
Friday, January 16, 2009
It's A Long Walk From The Street - A journey with a guy named Joe - Part 5
When we left the Second chances office we went directly to the Department of Human Services office. Now, Julie had spoken with that office already and told us that “Bill” was the one to see but he wasn’t available and she hadn’t been able to get him on the phone. But “Sally” would help us when we got there and she’d get us in to see Bill. Well, when we got to that office, we discovered that Sally was actually at another office, but Bill was there. However, Bill was headed to lunch and wouldn’t be able to see us until mid afternoon. It was a “hurry up and wait” kind of situation.
So Joe and I went to investigate the Salvation Army to see if Joe could spend the night there. I really didn’t want Joe to have to spend another single night in the bushes. When we got there, we were informed that Joe would have to have ID of some sort – either DMV or City ID. We also found out that Joe’s stay would only be for 3 nights. After which, he would have to relocate to another facility. They no longer offered long-term or 30-day stays. However, they did provide meals. So, a person that was staying at their shelter could receive breakfast and dinner at the facility if they came at the right times. We also found out that one of the pre-requisites for staying at their shelter was that you had to be “clean and sober.” If you came and they found that you had been drinking, you would be expelled. And they do test you to see if you had been drinking.
Now, this was a potential problem for Joe. You see, most homeless people use alcohol – not merely for recreation, but for survival. Alcohol takes the edge off their situation; it dulls the reality that they don’t have a place to sleep other than under a bridge, in an alley or in some bushes. It also dulls the senses so that they don’t feel the cold weather as acutely as they would if they were sober. Alcohol also helps them not think about the painful issues that influenced their lives and led them to the stage of homelessness. So, you see, alcohol is like a friend to the homeless. And I could tell by Joe’s distinct aroma that he indulged in alcohol.
When Joe and I got back in the car, we started talking about the importance of him abstaining from alcohol while he was staying at the Salvation Army – if we were able to get him in there. He assured me that he would be able to do it. I didn’t know if I could rest in that assurance or not – but I didn’t have a choice.
When we left the Second chances office we went directly to the Department of Human Services office. Now, Julie had spoken with that office already and told us that “Bill” was the one to see but he wasn’t available and she hadn’t been able to get him on the phone. But “Sally” would help us when we got there and she’d get us in to see Bill. Well, when we got to that office, we discovered that Sally was actually at another office, but Bill was there. However, Bill was headed to lunch and wouldn’t be able to see us until mid afternoon. It was a “hurry up and wait” kind of situation.
So Joe and I went to investigate the Salvation Army to see if Joe could spend the night there. I really didn’t want Joe to have to spend another single night in the bushes. When we got there, we were informed that Joe would have to have ID of some sort – either DMV or City ID. We also found out that Joe’s stay would only be for 3 nights. After which, he would have to relocate to another facility. They no longer offered long-term or 30-day stays. However, they did provide meals. So, a person that was staying at their shelter could receive breakfast and dinner at the facility if they came at the right times. We also found out that one of the pre-requisites for staying at their shelter was that you had to be “clean and sober.” If you came and they found that you had been drinking, you would be expelled. And they do test you to see if you had been drinking.
Now, this was a potential problem for Joe. You see, most homeless people use alcohol – not merely for recreation, but for survival. Alcohol takes the edge off their situation; it dulls the reality that they don’t have a place to sleep other than under a bridge, in an alley or in some bushes. It also dulls the senses so that they don’t feel the cold weather as acutely as they would if they were sober. Alcohol also helps them not think about the painful issues that influenced their lives and led them to the stage of homelessness. So, you see, alcohol is like a friend to the homeless. And I could tell by Joe’s distinct aroma that he indulged in alcohol.
When Joe and I got back in the car, we started talking about the importance of him abstaining from alcohol while he was staying at the Salvation Army – if we were able to get him in there. He assured me that he would be able to do it. I didn’t know if I could rest in that assurance or not – but I didn’t have a choice.
Friday, January 09, 2009
It's A Long Walk From The Street
A journey with a guy named "Joe" - Part 4
We made a date for that Monday. I would meet him at the church and take him to wherever we needed to go to get him on his feet. Chris expresses his pessimism about my offer. “Don’t be like everybody else,” he said, telling me about the several times people offered to help him and didn’t show up. I assured him that I would be there when I promised.
Monday:
I arrived at the church early because I really didn’t know what to do. I knew that my pastor’s wife – Sister Houston (yeah… I’m Pentecostal. You know we call everyone without an official ecclesiastical title “brother” or “sister”) had recently worked with a gentleman that needed assistance and may have some advice. She recommended a city agency called Second Chances. This organization is designed to give a new opportunity to people that have been incarcerated or have somehow fallen through the cracks of society. Homeless persons like Joe qualified for their assistance. We started there.
When we arrived at the City Hall Building where their office is located, we were told by the security officers that Joe and I would have to wait downstairs until someone from Second Chances’ office came down and escorted us upstairs. You see… you cannot even go upstairs to a city office without an ID card – and Joe didn’t have ID.
A nice gentleman came and escorted us to their office. When we entered, I ran into “Julie.” She and I served together in music ministry some years ago and had a good friendship. She is a great Christian who loved helping people. I didn’t realize that she worked for this city agency. And, sure enough, she was the person that took Joe’s case.
We sat in her small office and Joe began answering the interview questions. I started noticing something that I hadn’t paid attention to before. Joe was pretty sharp. I mean… when I thought of homeless people I often thought of someone of lesser intelligence; someone who wouldn’t be able to do quick math in their head; someone who wouldn’t remember a lot of details. But Joe! This dude was on in! At first Julie was asking the questions and kinda’ leaning to me for the answers. Soon we both realized that Joe had it. He remembered dates of incidences that I would’ve probably forgotten. He was doing quick math and calculating time. I started seeing a glimpse of who this man must have been before his life took the turns that it took.
Julie made some calls and connected with some other agencies. Soon, she gave us some instruction. She told us places to go and people to ask for who would give us the things we needed. Joe needed food, clothes and shelter. He also needed some way of sustaining his life. But, most importantly, he needed some ID. Julie put us on the track. It was late morning by the time we left but we felt like it was time well spent.
A journey with a guy named "Joe" - Part 4
We made a date for that Monday. I would meet him at the church and take him to wherever we needed to go to get him on his feet. Chris expresses his pessimism about my offer. “Don’t be like everybody else,” he said, telling me about the several times people offered to help him and didn’t show up. I assured him that I would be there when I promised.
Monday:
I arrived at the church early because I really didn’t know what to do. I knew that my pastor’s wife – Sister Houston (yeah… I’m Pentecostal. You know we call everyone without an official ecclesiastical title “brother” or “sister”) had recently worked with a gentleman that needed assistance and may have some advice. She recommended a city agency called Second Chances. This organization is designed to give a new opportunity to people that have been incarcerated or have somehow fallen through the cracks of society. Homeless persons like Joe qualified for their assistance. We started there.
When we arrived at the City Hall Building where their office is located, we were told by the security officers that Joe and I would have to wait downstairs until someone from Second Chances’ office came down and escorted us upstairs. You see… you cannot even go upstairs to a city office without an ID card – and Joe didn’t have ID.
A nice gentleman came and escorted us to their office. When we entered, I ran into “Julie.” She and I served together in music ministry some years ago and had a good friendship. She is a great Christian who loved helping people. I didn’t realize that she worked for this city agency. And, sure enough, she was the person that took Joe’s case.
We sat in her small office and Joe began answering the interview questions. I started noticing something that I hadn’t paid attention to before. Joe was pretty sharp. I mean… when I thought of homeless people I often thought of someone of lesser intelligence; someone who wouldn’t be able to do quick math in their head; someone who wouldn’t remember a lot of details. But Joe! This dude was on in! At first Julie was asking the questions and kinda’ leaning to me for the answers. Soon we both realized that Joe had it. He remembered dates of incidences that I would’ve probably forgotten. He was doing quick math and calculating time. I started seeing a glimpse of who this man must have been before his life took the turns that it took.
Julie made some calls and connected with some other agencies. Soon, she gave us some instruction. She told us places to go and people to ask for who would give us the things we needed. Joe needed food, clothes and shelter. He also needed some way of sustaining his life. But, most importantly, he needed some ID. Julie put us on the track. It was late morning by the time we left but we felt like it was time well spent.
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